Frequently Asked Questions

Ring basics

What are Enso Rings made of?

Enso Rings are hand-crafted out of a lightweight, durable composite silicone that’s engineered to take a beating and adapt to your active lifestyle.  They’re hypo-allergenic, non-toxic, and versatile.

Are Enso Rings the same as a rubber wedding band?

No. A lot of people call them rubber wedding bands simply because they’re soft and flexible.  But manufacturing rings in rubber has many potential drawbacks.  Enso rings are crafted out of a lightweight, high performance silicone composite that’s hypo-allergenic, non-toxic, and durable.

Sizing

How do I know what size to get?

Our rings are sized the same as traditional metal rings but differ a little in fit due to the flexible nature of silicone. If you are between sizes, we suggest starting with the smaller of the two sizes as there will be a little stretch in the ring.

If you need some additional help finding the right size, try our online size guide:

http://findmyringsize.com/

Or if you have access to a printer, this is even more accurate: Click the pic for the Enso silicone rings sizer

silicone rings sizer

If I'm in between sizes, should I round up or down?

Since we only carry whole sizes, if you wear a half size (4.5, 8.5, 11.5, etc…) you might be wondering if you should round up or down. We typically recommend rounding down. Silicone rings can relax in size after wearing them for a few days so we think it’s better to start with the lower size. However, if it ends up being too tight, just let us know by filling out the exchange form, and we’ll get the bigger size headed your way.

How do I know if my size is correct once I receive the ring?

Is it too small?

  • You do need to allow for some breathing room, so just make sure there is a little space between the ring and your finger when making a fist. If you feel the ring is just a tad too small, we recommend wearing the ring for a couple of days to get a true idea of the fit. The flexible nature of the silicone allows the rings to stretch a bit after wearing. If after that, the ring still feels too tight or causes irritation, please reach out, we would be happy to exchange it for a different size.

Is it too big?

  • Your ring should fit snuggly but still provide breathing room. Just make sure there is a little space between the ring and your finger when making a fist. If there is a good amount of space or the ring easily slides up and down your finger, please reach out, we would be happy to exchange it for a different size.

What happens if I order the wrong size?

Don’t worry about it. Just send us an email and we will get you taken care of.

Lifetime Money Back Guarantee

What's covered in your lifetime guarantee?

Every Enso Ring comes with a Lifetime Warranty that covers breaks, tears/rips, stretching and discoloration.

We want our customers to love their rings, always. If for some reason you are not satisfied with your ring, please contact us a support@ensorings.com and we will get you taken care of.

Shipping

How long does shipping take?

We are excited for our customers to get their rings, and typically ship out all orders within 1-2 business days. After they’ve been shipped, domestic orders usually take 3-5 business days to arrive, but please allow up to 7 business days. International orders usually take 7-10 business days to arrive, but please allow up to 14 business days. You will receive a shipping notification email with tracking information once your order has been shipped.

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