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Need Help?
My Orders & Account
Can I cancel my order?
How can I view my order history?
Shipping
How long does shipping and processing take?
How much does shipping cost?
How long does order tracking take to update?
Exchange & Returns
Is my ring eligible for an exchange?
Do I pay shipping for exchanges?
Is my engraving fee refundable?
Can I return my ring?
WHAT IF I WANT TO INITIATE AN EXCHANGE?
Lifetime Warranty
What’s covered under the Lifetime Warranty?
Do I pay shipping for warranty replacements?
Are Inked rings and Enso Exclusives covered under the Lifetime Warranty?
Sizing
What size should I get?
WHAT IF I ORDER THE WRONG RING OR BRACELET SIZE?
WHAT'S DIFFERENT ABOUT SILICONE RING SIZES?
DO YOU OFFER HALF RING SIZES?
HOW DO I PICK THE RIGHT RING SIZE FOR A LOVED ONE?
HOW CAN I MAKE SURE THE SIZING GUIDES PRINT ACCURATELY?
WHAT'S DIFFERENT ABOUT SILICONE BRACELET SIZING?
Engraving
Which ring styles can be engraved?
Can I engrave on the interior or exterior of the ring?
What if I engrave a ring and it doesn’t fit?
How long does it take to engrave a ring?
Inked & Enso Exclusive
What are Inked and Enso Exclusive rings?
What if the design I want is sold out?
Can I return or exchange my Inked or Enso Exclusive ring if it doesn’t work out?
Are Inked and Enso Exclusive rings covered by the Lifetime Warranty?
Site Questions
What’s the deal with out of stock rings?
What currency is the website listed in?